Refund policy

Refund Policy

• Order and payment made are not refundable.
• You must ensure that the delivery address provided to us in your order is within our coverage area.
• Should an address provided is not within our coverage area, we will only be able to give full refund to you in cash voucher with 12 months validity.
• Any cash refund to your bank will incurred a deduction of 5% bank processing fee from the purchase total amount.
• Order/s could be voided if information given is incorrect or purchaser/receiver is not contactable.
• The management has the right to cancel or refund any order placed given notice for whatever unforeseen reason that it’s deem to.
• Any cancellation and changes related to the order you are required to give us at least 48 hours of notice prior to the delivery time.
• For customized product order, no cancellation or changes can be made after payment made.

Return Policy

• No return will be allow during receive in good condition. For more information pls refer to delivery & shipping policy.